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 2018 brings changes to the team and notable wins already!

As we move in to 2018 we are pleased to announce the addition of two members of staff to our growing sales team. James King has joined us as an Account Director and brings a wealth of experience from his days with Nortel and many years embedded within the business community in the local area. Gregory Jackson comes from a technical background and is making great inroads with new SMB sector clients, we wish them both every success.

During the first month of the year engineers have been busy on deployments all over North Carolina and beyond. We have completed voice and data installations in Greensboro, Cary, Raleigh,, Fuquay-Varina and Basingstoke in the UK. Customers ranging from 5 users needing updated security and storage to 30 engineers requiring mobile connectivity to centralized communications have all be brought on line and we see happy smiling clients. Please give us a call and discuss any and all of your voice and data needs.

2017 is turning in to a record year!

2017 has been an amazing year for ICS so far, the lack of updates on our news section is an indicator of just how busy we have been. Staff numbers are growing steadily to cater for the influx of new clients and projects.

We are please to welcome a new Technical Engineer, Joyce Freeman who brings a vast array of skills with her. Joyce is joining the team in October and will make a huge impact within our support infrastructure, installation deployments and maintenance workflows.

We are also pleased to welcome John Howchin and Barry Olech to the team, both engineers have a long and successful tie up with Alcatel Lucent and will be focused primarily with our European customers, however specific OTBE knowledge will alos bring John to the US space for several deployments this fall.

ICS are extremely proud to announce that they have been appointed to completely revamp the communications infrastructure at Cary Academy. The project has taken nearly a year of hard work and dedication to win, overcoming proposals from the likes of Suretel and Cisco. ICS will be deploying a state of the art Alcatel Lucent OpenTouch Business Edition allowing around 250 users access to the latest in communication services.

Among other recent contracts won are the likes of local realtor group Century 21 Triangle group, Rogers insurance, several new sites for Olgoonik Corporation, Stephenson Insurance and Wellons Group in Dunn NC incorporating 4 sites and 70 users.

We appreciate your continued support and look forward to a long and prosperous relationship.

ICS are finishing the year strongly.

Thanks to an amazing effort spearheaded by Account Director Joe Sheets, ICS are set to finish 2016 strongly. November has been a record month with new clients including:

Healing with Caare

4 Seasons Heating

Hendrickson Mechanical

Matthews Motors (3 sites with fully integrated telephony solution)

Fuquay Varina Chamber of Commerce

Olgoonik Inc

Kauai Island Resorts


ICS staff are busy assisting their new clients with deployments all over NC, VA, HI and AK as well as sites located in Europe. We would like to take this opportunity to welcome everyone to the ICS fold. We look forward to partnering with you.

ICS have been awarded the communications contract for Olgoonik Inc at their new offices in Arlington VA.

Olgoonik Inc are a large multi-national company with offices all over the globe. Primary major sites include Arlington, VA and Anchorage, AK both of which will be deployed using new Alcatel Lucent voice technology by ICS engineers. ICS are extremely proud to be partnering with Olgoonik on this project. The flagship new offices based in VA are due to be deployed in November with Anchorage being added in December. Immediately after this other remote offices will be networked to the communications platforms allowing seamless integration.

ICS EU have been awarded the communications contract for Kent based LDP ltd.

LDP are a multi faceted design and consultation group based in Kent, England. Their requirement for a new mobility driven communications platform has been fulfilled by ICS and will enable all staff to be able to react immediately to customer requirement. The key to the requirement is a new Alcatel Lucent Opentouch SMB platform allow the latest in communication feature. ICS staff will be located deploying this solution during August 2016.

ICS LLC have been appointed to overhaul the communications platform for Capitol Speech Therapy.

Capitol Speech Therapy LLC have appointed ICS LLC to overhaul and replace the communications infrastructure at both their Fuquay-Varina and Raleigh locations. A state of the art communications platform allowing seamless process over all locations has been specified. New features and benefits allow both business principle and staff to take advantage of seamless communications that integrates with CRM and accounting packages.

ICS LLC have been appointed as Enterprise Partners to Ognibene North America.

The contract has been awarded for ICS to implement a state of the art communications node at the North American plant for Obnibene. This will incorporate both fixed and wireless communication and integrate on to the worldwide voice backbone for the company. Engineers will be deployed at the Charlotte site for around a week finalizing the integration.

 ICS EU have been awarded the contract for IT services for London based Map Diagnotics.

MAP Diagnostics are a cutting edge genetic research establishment and approached ICS to design and deploy a complete IT infrastructure enabling local scientists and researchers as well as employees in UAE, China and other locations access to enterprise services. The entire deployment was completed using Dell, Microsoft and Draytek equipment and software to produce a simple yet powerful platform allowing staff to concentrate on the more complex research at hand.

Chief Scientific Office Dr. Stephen Butler commented “We recently sought the services of ICS to manage an essential upgrade to our IT system. Our data sensitive business required a swift and robust rebuild of our server and business network. ICS were always on hand for any little problems and their can-do attitude made the transition almost seamless. We can now grow our business safe in the knowledge that our network and data is secure. I can’t recommend them highly enough.”

ICS LLC have been appointed to completely transform the voice infrastructure for Fuquay Varina based realty company Becky Medlin Realty who are part of the Century 21 Group.

The decison to replace the entire voice solution was not taken lightly and the superb history of customer service and support were key in the decision to appoint ICS. Becky Medlin Realty rely heavily on their voice connectivity and their customer service is driven by this engine. ICS are proud to be able to assist Becky Medlin Realty with an Alcatel Lucent solution offering cutting edge features and increased visibility and traceability of their voice communications.

ICS LLC have been awarded the complete IT and Voice Infrastructure contract for the new offices and factory of Garner based Modern Mechanical HVAC.

The relocation project involving brand new offices and a duct work manufacturing plant required a complete infrastructure overhaul, new voice and data solutions including integration of BYOD and a fully flexible suite of tools allowing local management have been specified and installed.

Raleigh based ICS LLC have been awarded the contract to supply Italian based Nutkao with fixed and wireless telephony solutions at their new Rocky Mount plant.

After an extensive requirement analysis ICS have specified and been awarded the contract to supply on site fixed and wireless telephony solutions to Nutkao. This new manufacturing plant is part of a $17 million investment in the Rocky Mount area and will provide 56 new jobs to the area. As a leading supplier of Alcatel Lucent solutions ICS proved to be perfectly placed to provide a fully integrated option for both fixed desk and roaming workers.

For more information, visit Area Development News.

ICS EU currently have engineers deployed on several projects in Europe installing Alcatel Lucent voice and data products.

Several of these projects involve the connection and integration of offices on both sides of the Atlantic and will allow our clients to work seamlessly despite physical separation of thousands of miles.